Terms of Service

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Please read these Terms of Service (“Terms”) carefully because they are a binding agreement between You (“User” or “You” or “Your”) and Quetext Software LLC. (“Quetext” or “We” or “Our Website”). In these Terms, the word “Sites” refers to each of the websites operated by Quetext and the services offered on those Sites.

These Terms govern your use of the Sites that link to these Terms. These Terms of Service (“Terms,” including our Privacy Policy, Cookie Policy, & our DMCA Notice & Takedown Procedure) define the terms and conditions under which you’re allowed to use Quetext, and how we’ll treat your account while you’re a User. If you have any questions about our terms, feel free to contact us.

You automatically agree to these Terms and to our Privacy Policy by using or logging into the Sites.

Please note that we offer many services. Your use of Quetext products or services are provided by Quetext pursuant to a separate manually or digitally-executed agreement. Those additional terms become part of your agreement with us, if you use the services or log into the Sites.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Quetext’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title. In addition, you agree not to do any of the following without prior express written permission of Quetext:

  1. modify or copy the materials;

  2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

  3. attempt to decompile or reverse engineer any software contained on Quetext's website;

  4. remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server;

  5. access Quetext with any automated process. Use of any automated system or software to extract data from Our Website (“screen scraping”) is strictly prohibited;

  6. violate the restrictions in any robot exclusion headers on Our Website or bypass or circumvent other measures employed to prevent or limit access to Our Website;

  7. deep-link to any portion of Our Website for any purpose;

  8. use any device, software or routine that interferes or attempts to interfere with the normal operation of Our Website or take any action that imposes an unreasonable load on our computer or network equipment, as determined by us;

  9. reproduce, duplicate, copy, sell, trade, resell or exploit Our Website;

  10. use any feature of Our Website for any purpose that is unlawful, harmful, or otherwise objectionable or inappropriate as determined by us;

  11. post or distribute any material on Our Website that violates the rights of any third party or applicable law;

  12. use Our Website to collect or store personal data about others;

  13. use Our Website for any commercial purpose unless we've given you written permission.

  14. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Quetext at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Your Accounts

You may be required to create an account and specify a password in order to use certain services or features on the Sites. To create an account, you must provide truthful and accurate information. If your information changes at any time, please update your account to reflect those changes.

In some cases, an account may be assigned to you by an administrator, such as your employer or educational institution. If you are using or logging into an account assigned to you by an administrator, additional terms may apply to your use of the Sites. Moreover, your administrator may be able to access or disable your account without our involvement.

Quetext permits one account per person and reserves the right to impose limits on usage, without exception; please visit the Help Center for current account limitations and extensions. You are prohibited from creating more than one account on Quetext or it’s affiliates; doing so violates these Terms and will result in the closure of all accounts and the forfeiture of associated data. Users who have violated these Terms may not be eligible for a refund. You may not under any circumstances share your account with anyone else. Please keep your password confidential, and try not to use it on other websites. If you believe that your account has been compromised at any time, please notify your system administrator.

Billing, Cancellation, & Refund Terms

If you have enrolled in our paid subscription service, your subscription will automatically renew monthly; you will be charged monthly until your subscription is cancelled. These charges will be made automatically to the card that you provided to us during enrollment. Receipts for all future monthly payments will be made available for download from within the Billing section of your Dashboard; no additional receipts or billing notifications will be sent. If for some reason your monthly payment cannot be processed, your subscription will be cancelled and your access to Quetext will be discontinued. Quetext may notify you of problems with your credit card, but is not obligated to do so before cancelling your subscription. If your subscription is cancelled, you will still be responsible for all subscription amounts or other fees accrued at the time of cancellation.

Cancelling your subscription is easy and you are welcome to cancel at any time. You may cancel by going to the Billing section of the Dashboard and clicking the “Cancel” button and following the subsequent prompts. Alternatively, if for some reason you cannot access your account, you can also cancel by emailing our Support Team at [email protected] and one of our associates will reach out to assist you. Cancellation requests may take twenty-four (24) hours to process. If you cancel, previous charges will not be refunded, but you may continue to use the service until the end of the period you paid for.

Modifications and Termination

We reserve the right to modify our Sites at any time, with or without notice to you. For example, we may add or remove functionality or features, and we may suspend or stop a particular feature altogether. We also reserve the right to charge a fee for any of our features at any time. If you don’t like any changes, you can stop using our Sites at any time.

Content You Provide

We may provide opportunities for you to post text, photographs, videos, or other content (collectively, “Content”) on the Sites. You can only post Content if you own the rights to that Content, and it can be considered original content to you. You do not transfer ownership of your Content by posting it and we make no claim of ownership to your content. However, by posting Content, you grant us, our agents, licensees, and assigns an irrevocable, perpetual (non-exclusive) right and permission to reproduce, encode, store, copy, transmit, or otherwise use your Content for the purposes of plagiarism detection, fraud disputes, and transaction verification as requested by a financial institution or payment processor. Without those rights, we couldn’t offer our Services. Please note that this license continues even if you stop using our Sites. You agree to indemnify, release, and hold us harmless from any and all liability, claims, actions, loss, harm, damage, injury, cost or expense arising out of any Content you provide. Keep in mind that if you send us any information, ideas, suggestions, or other communications to us, those communications will not be confidential. Moreover, unless we tell you otherwise, we reserve the right to reproduce, use, disclose, and distribute such communications without any obligation to you.

Your Use of the Sites

You may not use the Sites in a way that violates any laws, infringes on anyone’s rights, or interferes with the Sites or any features on the Sites (including any technological measures we employ to enforce these Terms).

If we (in our sole discretion) determine that you have acted inappropriately, we reserve the right to terminate your account, prohibit you from using the Sites, and take appropriate legal actions.

Using our Site does not give you ownership of any intellectual property rights to the content you access. You may not use content from our Sites unless you obtain permission from us or its owner, or unless you are otherwise permitted by law.

When you use a Site or send communications to us through a Site, you are communicating with us electronically. You consent to receive electronically any communications related to your use of a Site. We may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from us intended for receipt by you shall be deemed delivered and effective when sent to the email address you provide to us. Please note that by submitting Content, creating a user account or otherwise providing us with your email address, postal address or phone number, you are agreeing that we or our agents may contact you at that address or number in a manner consistent with our Privacy Policy.

Copyright Policy

Quetext is registered with the U.S. Copyright Office as an online “service provider” as defined in the United States Digital Millennium Copyright Act (“DMCA”). We take copyright violation very seriously and will vigorously protect the rights of legal copyright owners. If you believe any Content on the Sites infringes your copyrights, you may request that we remove the Content from the Sites (or disable access to that Content) by following the instructions outlined in our DMCA Notice & Takedown Procedure.

Arbitration Agreement

DISPUTE RESOLUTION AND ARBITRATION

You and Quetext agree that any dispute, claim, or controversy between you and Quetext arising in connection with or relating in any way to these Agreements or to your relationship with Quetext as a user of the Service (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of the Agreements) will be determined by mandatory binding individual (not class) arbitration. You and Quetext further agree that the arbitrator shall have the exclusive power to rule on his or her own jurisdiction, including any objections with respect to the existence, scope or validity of the Arbitration Agreement or to the arbitrability of any claim or counterclaim. Arbitration is more informal than a lawsuit in court. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. There may be more limited discovery than in court. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorney fees), except that the arbitrator may not award any relief, including declaratory or injunctive relief, benefiting anyone but the parties to the arbitration. This arbitration provision will survive termination of the Agreements. You and Quetext agree that the arbitrator shall be appointed by Quetext Inc.

NOTICE AND PROCESS

A party who intends to seek arbitration must first send a written notice of the dispute to the other, by certified mail, Federal Express, UPS, or Express Mail (signature required), or in the event that We do not have a physical address on file for You, by electronic mail or e-mail ("Notice"). You agree that any Notice sent to Quetext by electronic mail (e.g. “e-mail”) will not be valid; You further agree that any Notice must be sent to Quetext’s address for Notice, as follows:

Quetext Software LLC
Attn: General Counsel
251 Little Falls Dr.
Wilmington, DE 19808
United States

The Notice must (1) describe the nature and basis of the claim or dispute; and (2) set forth the specific relief sought ("Demand"). We agree to use good faith efforts to resolve the claim directly, but if We do not reach an agreement to do so within 30 days after the Notice is received, You or Quetext may commence an arbitration proceeding.

You and Quetext agree that any arbitration hearings must take place in person, in New York, NY, USA. If You choose to file an arbitration proceeding, You agree that You are required to pay for any and all filing fee(s) associated with beginning arbitration.

Social Networks

The Service may include features that operate in conjunction with certain third party social networking websites that you visit such as Facebook, Instagram, YouTube, Vimeo, and Twitter (“Social Network Features”). While your use of the Social Network Features is governed by these Terms, your access and use of third party social networking sites and the services provided through the Services is governed by the terms of service and other agreements posted on these sites. You are responsible for ensuring that your use of those sites complies with any applicable terms of service or other agreements.

Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of care and promise to do our best to make sure you enjoy the Services. But there are certain things that we don’t promise about our Services.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OF SERVICE, NEITHER QUETEXT INC. NOR ITS AGENTS OR SERVICE PROVIDERS (THE “SERVICES ENTITIES”) MAKE ANY SPECIFIC PROMISES ABOUT THE SITES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SITES, THE SPECIFIC FUNCTION OF THE SITES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SITES “AS IS”.

SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.

Liability for our Services

EXCEPT WHERE PROHIBITED, THE SERVICES ENTITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SITES OR ANY THIRD PARTY’S USE OF THE SITES. THESE EXCLUSIONS INCLUDE, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOST DATA, COMPUTER FAILURE, OR THE VIOLATION OF YOUR RIGHTS BY ANY THIRD PARTY, EVEN IF THE SERVICES ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY UPON WHICH THE CLAIM IS BASED.

The materials appearing on Quetext Inc's website could include technical, typographical, or photographic errors. Quetext Inc does not warrant that any of the materials on its website are accurate, complete or current. Quetext Inc may make changes to the materials contained on its website at any time without notice. However, Quetext Inc does not make any commitment to update the materials.

Additional Details

We may modify these Terms at any time with or without notice, so be sure to check back regularly. By continuing to use or log in to a Site after these Terms have changed, you indicate your agreement to the revised Terms. If you do not agree to the changes, you should stop using or logging in to the Sites. The Sites may contain links to third-party websites. That doesn’t mean that we control or endorse those websites, or any goods or services sold on those websites. Similarly, the Sites may contain ads from third-parties. We do not control or endorse any products being advertised. If you do not comply with these Terms, and we don’t take action right away, this doesn’t mean we have agreed with what you did, or we are giving up any rights that we may have (such as taking action in the future).

These Terms are governed by and construed in accordance with the laws of New York, without regard to its conflict of laws rules. You expressly agree that the exclusive jurisdiction for any claim or dispute under these Terms and or your use of the Services resides in the courts located in New York, NY, and you further expressly agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or action. If it turns out that a particular provision in these Terms is not enforceable, that will not affect any other provision.

Quetext accepts and responds to any requests such as disclosure, correction, addition, or deletion and veto of use or provision of personal information (the “Disclosure Requests”) from the person who provided his/her personal information. To request information or make a Disclosure Request, you may contact our Privacy Oversight Department at [email protected].

Contacting Us

If there are any questions regarding or General Terms of Service, you may contact us using the information below.

Quetext Software LLC
Attn: General Counsel
251 Little Falls Dr.
Wilmington, DE 19808
United States
[email protected]