Terms of Service

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Please read these Terms of Service (“Terms”) carefully because they are a binding agreement between You (“User” or “You” or “Your”) and Quetext Software LLC. (“Quetext” or “We” or “Our Website”). In these Terms, the word “Sites”. means the websites and services we operate. “Services” means the functionality we provide via the Sites. “Content” means any text, files, data, or materials you submit or generate through the Services. “Non-Public Content” means Content not intentionally made public or shared by you with third parties via the Services. “AI Outputs” means results or materials generated by our models or third-party AI tools from processing Content. “Anonymized or Aggregated Data” means data that does not identify a natural person. “Quetext Parties” means Quetext Software LLC and its affiliates, directors, officers, employees, agents, contractors, licensors, and suppliers. “Claims” means any and all disputes, actions, causes of action, demands, liabilities, losses, or expenses of any kind or nature, whether known or unknown, suspected or unsuspected, arising out of or relating to these Terms or the Services. For definitions of data-related terms such as “Personal Data,” “Aggregated Data,” “Derived Data,” “Service Usage Data,” and “AI Systems,” please refer to the most current version of the Quetext Privacy Policy, which forms part of these Terms by reference. In the event of any conflict between these Terms and the Privacy Policy with respect to defined data terms, the definitions in the Privacy Policy will control.

These Terms govern your use of the Sites that link to these Terms. These Terms of Service (“Terms,” including our Privacy Policy, Cookie Policy, & our DMCA Notice & Takedown Procedure) define the terms and conditions under which you’re allowed to use Quetext, and how we’ll treat your account while you’re a User. If you have any questions about our terms, feel free to contact us.

You automatically agree to these Terms and to our Privacy Policy by using or logging into the Sites.

Please note that we offer many services. Your use of Quetext products or services are provided by Quetext pursuant to a separate manually or digitally-executed agreement. Those additional terms become part of your agreement with us, if you use the services or log into the Sites.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Quetext’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title. In addition, you agree not to do any of the following without prior express written permission of Quetext:

  1. modify or copy the materials;

  2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

  3. attempt to decompile or reverse engineer any software contained on Quetext's website;

  4. remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server;

  5. access Quetext with any automated process. Use of any automated system or software to extract data from Our Website (“screen scraping”) is strictly prohibited;

  6. violate the restrictions in any robot exclusion headers on Our Website or bypass or circumvent other measures employed to prevent or limit access to Our Website;

  7. deep-link to any portion of Our Website for any purpose;

  8. use any device, software or routine that interferes or attempts to interfere with the normal operation of Our Website or take any action that imposes an unreasonable load on our computer or network equipment, as determined by us;

  9. reproduce, duplicate, copy, sell, trade, resell or exploit Our Website;

  10. use any feature of Our Website for any purpose that is unlawful, harmful, or otherwise objectionable or inappropriate as determined by us;

  11. post or distribute any material on Our Website that violates the rights of any third party or applicable law;

  12. use Our Website to collect or store personal data about others;

  13. use Our Website for any commercial purpose unless we've given you written permission.

  14. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Quetext at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Your Accounts

You may be required to create an account and specify a password in order to use certain services or features on the Sites. To create an account, you must provide truthful and accurate information. If your information changes at any time, please update your account to reflect those changes.

In some cases, an account may be assigned to you by an administrator, such as your employer or educational institution. If you are using or logging into an account assigned to you by an administrator, additional terms may apply to your use of the Sites. Moreover, your administrator may be able to access or disable your account without our involvement.

Quetext permits one account per person and reserves the right to impose limits on usage, without exception; please visit the Help Center for current account limitations and extensions. You are prohibited from creating more than one account on Quetext or it’s affiliates; doing so violates these Terms and will result in the closure of all accounts and the forfeiture of associated data. Users who have violated these Terms may not be eligible for a refund. You may not under any circumstances share your account with anyone else. Please keep your password confidential, and try not to use it on other websites. If you believe that your account has been compromised at any time, please notify Quetext Support at [email protected].

Quetext may suspend or terminate any account at any time for any reason or no reason at all, without liability to you and without any obligation to provide a refund or continued access to data.

Billing, Cancellation, & Refund Terms

If you have enrolled in our paid subscription service, your subscription will automatically renew monthly; you will be charged monthly until your subscription is cancelled. These charges will be made automatically to the card that you provided to us during enrollment. Receipts for all future monthly payments will be made available for download from within the Billing section of your Dashboard; no additional receipts or billing notifications will be sent. If for some reason your monthly payment cannot be processed, your subscription will be cancelled and your access to Quetext will be discontinued. Quetext may notify you of problems with your credit card, but is not obligated to do so before cancelling your subscription. If your subscription is cancelled, you will still be responsible for all subscription amounts or other fees accrued at the time of cancellation.

Cancelling your subscription is easy and you are welcome to cancel at any time. You may cancel by going to the Billing section of the Dashboard and clicking the “Cancel” button and following the subsequent prompts. Alternatively, if for some reason you cannot access your account, you can also cancel by emailing our Support Team at [email protected] and one of our associates will reach out to assist you. Cancellation requests may take twenty-four (24) hours to process. If you cancel, previous charges will not be refunded, but you may continue to use the service until the end of the period you paid for..

Modifications and Termination

We reserve the right to modify our Sites or these Terms, at any time, with or without notice to you. Material changes to these Terms may be communicated by posting an updated version on the Sites. If we make material changes to these Terms, we will post the updated Terms with a new “Last Updated” date and, where required, provide in-product or email notice. Your continued use of the Sites after such updates constitutes acceptance of the modified Terms. For example, we may add or remove functionality or features, and we may suspend or stop a particular feature altogether. We also reserve the right to charge a fee for any of our features at any time. If you don’t like any changes, you can stop using our Sites at any time.

Content You Provide

We may provide opportunities for you to post text, photographs, videos, or other content (collectively, “Content”) on the Sites. You can only post Content if you own the rights to that Content, and it can be considered original content to you. You do not transfer ownership of your Content by posting it and we make no claim of ownership to your content. However, by posting or submitting any Content, you grant Quetext, its affiliates, service providers, successors, and licensees a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable license to collect, host, store, analyze, reproduce, modify, process, and use such Content for (a) providing and improving our products and services; (b) developing, training, and fine-tuning artificial intelligence, machine learning, or related models and algorithms; (c) data analytics, security, quality control, and performance optimization; and (d) research and development purposes. Quetext may sublicense these rights to selected partners and service providers as necessary to operate, promote, and improve the Services. Quetext may remove, screen, edit, or reinstate any Content at its sole discretion at any time without notice.

This license applies retroactively to all Content previously submitted, uploaded, or transmitted through any Quetext service, whether private or public, subject to the Opt-Out provisions described in the ‘AI Learning, Model Training, and Data Use’ section below.

Without those rights, we couldn’t offer our Services. Please note that this license continues even if you stop using our Sites. You agree to indemnify, release, and hold us harmless from any and all liability, claims, actions, loss, harm, damage, injury, cost or expense arising out of any Content you provide. Keep in mind that if you send us any information, ideas, suggestions, or other communications to us, those communications will not be confidential. Moreover, unless we tell you otherwise, we reserve the right to reproduce, use, disclose, and distribute such communications without any obligation to you.

AI Learning, Model Training, and Data Use

  1. Purpose of Data Use

    Quetext may use Content, metadata, and other information you submit or generate through the Sites to train, develop, and improve artificial intelligence systems, including but not limited to text analysis, plagiarism detection, content recommendation, and related technologies.

  2. Service Data and Operational Metrics

    The Services may collect de-identified or aggregated operational data relating to performance, diagnostics, usage, and delivery of the Services (“Service Data”). Quetext owns all right, title, and interest in Service Data and may use it for analytics, security, quality assurance, capacity planning, research, and to develop and improve products and AI models, provided no individual is identified.

  3. Scope of License

    You grant Quetext a broad, perpetual, worldwide, royalty-free, irrevocable, transferable, and sublicensable license to use, host, reproduce, analyze, modify, create derivative works from, and otherwise process your Content and related data for AI learning and analytics purposes.

  4. Retroactive Applicability

    These rights apply retroactively to all Content and data you have previously submitted, uploaded, or transmitted through any Quetext platform or service.

  5. Derivative Data Ownership

    Any Anonymized or Aggregated Data, embeddings, learned parameters, analytics, and other derived data generated from processing Content are owned exclusively by Quetext and may be used for any lawful purpose, without restriction, provided no individual is identified.

  6. Third-Party AI Integrations

    Quetext may engage third-party service providers or AI vendors to assist in processing, analyzing, or training models on Content, provided those third parties are bound by confidentiality and data protection obligations consistent with applicable law.

  7. No “Sale” of Personal Information

    Our use of processors or AI vendors for the purposes described does not constitute a “sale” or “sharing” of personal information under the CPRA; where applicable, we offer opt-out choices. Any commercial licensing of Aggregated or Derived Data is conducted under confidentiality and data-protection agreements as described in our Privacy Policy.

  8. Opt-Out Mechanism

    If you wish to exclude your non-public Content from AI model training, you may submit an opt-out request by contacting [email protected]. Opt-outs apply prospectively and may limit certain product functionality. Public or shared Content cannot be excluded. Opt-out requests do not affect Quetext’s rights to continue processing anonymized or previously aggregated data.

  9. Compliance and Safeguards

    All processing shall comply with applicable data-protection laws (including GDPR, CCPA, and other regional frameworks). Data may be anonymized, aggregated, or pseudonymized to minimize risk.

    By using the Sites, you acknowledge and consent to the processing of Content and associated data as described in this section and waive any claims relating to such processing.

  10. AI Outputs

    License and Disclaimers.Subject to these Terms, Quetext grants you a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute AI Outputs generated through the Services for your lawful purposes. AI Outputs are not unique and may be similar or identical to outputs provided to other users. AI Outputs are not confidential, and you should not input confidential or sensitive information into the Services. You are solely responsible for evaluating and using AI Outputs, including for accuracy, legality, and third-party rights, and you use them at your own risk. No warranties are made regarding AI Outputs, including accuracy, completeness, originality, or fitness for a particular purpose. Quetext retains all rights in and to its Services, AI models, algorithms, embeddings, parameters, and Service Data. Nothing in these Terms grants you any rights therein.

    You agree not to assert any claim against Quetext or its users based on the similarity of AI Outputs to your Content or to outputs generated for others.

  11. Retention After Termination

    Quetext may retain and use de-identified or aggregated data derived from your account and Content after account closure for analytics, security, research, and AI model training. De-identified data is not considered personal information.

  12. User Indemnification

    You agree to defend, indemnify, and hold harmless the Quetext Parties from and against any and all claims, actions, proceedings, damages, losses, liabilities, costs, and expenses (including attorneys’ fees) arising from or relating to: (a) any Content you submit, upload, or otherwise provide; (b) your violation of these Terms or of any applicable law or regulation; and (c) your use of any AI Outputs or any third-party claim that such AI Outputs infringe or misappropriate another party’s intellectual property, privacy, or other proprietary rights. This obligation survives termination of your account or use of the Sites.

    Quetext may assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully at your expense. You may not settle any matter without Quetext’s prior written consent.

Your Use of the Sites

You may not use the Sites in a way that violates any laws, infringes on anyone’s rights, or interferes with the Sites or any features on the Sites (including any technological measures we employ to enforce these Terms).

If we (in our sole discretion) determine that you have acted inappropriately, we reserve the right to terminate your account, prohibit you from using the Sites, and take appropriate legal actions.

Using our Site does not give you ownership of any intellectual property rights to the content you access. You may not use content from our Sites unless you obtain permission from us or its owner, or unless you are otherwise permitted by law.

When you use a Site or send communications to us through a Site, you are communicating with us electronically. You consent to receive electronically any communications related to your use of a Site. We may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from us intended for receipt by you shall be deemed delivered and effective when sent to the email address you provide to us. You are responsible for keeping your contact details current. Please note that by submitting Content, creating a user account or otherwise providing us with your email address, postal address or phone number, you are agreeing that we or our agents may contact you at that address or number in a manner consistent with our Privacy Policy.

Copyright Policy

Quetext is registered with the U.S. Copyright Office as an online “service provider” as defined in the United States Digital Millennium Copyright Act (“DMCA”). We take copyright violation very seriously and will vigorously protect the rights of legal copyright owners. If you believe any Content on the Sites infringes your copyrights, you may request that we remove the Content from the Sites (or disable access to that Content) by following the instructions outlined in our DMCA Notice & Takedown Procedure.

Arbitration Agreement

This Arbitration Agreement is governed by the Federal Arbitration Act (“FAA”) and is intended to be interpreted broadly to the fullest extent permitted by law.

DISPUTE RESOLUTION AND ARBITRATION

You and Quetext agree that any dispute, claim, or controversy between you and Quetext arising in connection with or relating in any way to these Agreements or to your relationship with Quetext as a user of the Service (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of the Agreements) will be determined by mandatory binding individual (not class) arbitration. You and Quetext further agree that the arbitrator shall have the exclusive power to rule on his or her own jurisdiction, including any objections with respect to the existence, scope or validity of the Arbitration Agreement or to the arbitrability of any claim or counterclaim. Arbitration is more informal than a lawsuit in court. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. There may be more limited discovery than in court. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorney fees), except that the arbitrator may not award any relief, including declaratory or injunctive relief, benefiting anyone but the parties to the arbitration. This arbitration provision will survive termination of the Agreements. You and Quetext agree that the arbitrator shall be appointed by Quetext Software LLC.

NOTICE AND PROCESS

A party who intends to seek arbitration must first send a written notice of the dispute to the other, by certified mail, Federal Express, UPS, or Express Mail (signature required), or in the event that We do not have a physical address on file for You, by electronic mail or e-mail ("Notice"). You agree that any Notice sent to Quetext by electronic mail (e.g. “e-mail”) will not be valid; You further agree that any Notice must be sent to Quetext’s address for Notice, as follows:

Quetext Software LLC
Attn: General Counsel
251 Little Falls Dr.
Wilmington, DE 19808
United States

The Notice must (1) describe the nature and basis of the claim or dispute; and (2) set forth the specific relief sought ("Demand"). We agree to use good faith efforts to resolve the claim directly, but if We do not reach an agreement to do so within 30 days after the Notice is received, You or Quetext may commence an arbitration proceeding.

You and Quetext agree that any arbitration hearings shall take place in person in New York, NY, or remotely by video conference, at Quetext’s election. The Federal Arbitration Act (FAA) and the laws of the State of Delaware govern this Arbitration Agreement. Arbitration will be administered by JAMS or the American Arbitration Association (AAA) under their Commercial Rules. Each party will bear its own legal fees unless the arbitrator decides otherwise. Quetext may pay consumer filing fees as required by law to ensure this clause remains enforceable. The arbitrator has exclusive authority to determine issues of arbitrability. CLASS OR REPRESENTATIVE ACTIONS ARE EXPRESSLY WAIVED.

Social Networks

The Service may include features that operate in conjunction with certain third party social networking websites that you visit such as Facebook, Instagram, YouTube, Vimeo, and Twitter (“Social Network Features”). While your use of the Social Network Features is governed by these Terms, your access and use of third party social networking sites and the services provided through the Services is governed by the terms of service and other agreements posted on these sites. You are responsible for ensuring that your use of those sites complies with any applicable terms of service or other agreements.

Security and Technical Safeguards.

Quetext implements administrative, technical, and organizational measures to protect the Services as described in our Privacy Policy. However, no system is completely secure, and Quetext disclaims liability for any unauthorized access, loss, or disclosure beyond its reasonable control.

Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of care and promise to do our best to make sure you enjoy the Services. But there are certain things that we don’t promise about our Services.

No Reliance.

No advice, output, or information obtained from Quetext or through the Services creates any warranty or representation unless expressly stated in these Terms.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OF SERVICE, NEITHER QUETEXT SOFTWARE LLC. NOR ITS AGENTS OR SERVICE PROVIDERS (THE “SERVICES ENTITIES”) MAKE ANY SPECIFIC PROMISES ABOUT THE SITES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SITES, THE SPECIFIC FUNCTION OF THE SITES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SITES “AS IS”.

SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.

Liability for our Services

TO THE FULLEST EXTENT PERMITTED BY LAW, EXCEPT WHERE PROHIBITED, THE SERVICES ENTITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SITES OR ANY THIRD PARTY’S USE OF THE SITES. THESE EXCLUSIONS INCLUDE, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOST DATA, COMPUTER FAILURE, OR THE VIOLATION OF YOUR RIGHTS BY ANY THIRD PARTY, EVEN IF THE SERVICES ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY UPON WHICH THE CLAIM IS BASED.

In no event will the total liability of the Quetext Parties exceed the greater of one hundred U.S. dollars (US $100) or the amount paid by you to Quetext during the twelve (12) months immediately preceding the claim. This limitation applies even if any remedy fails of its essential purpose.

The materials appearing on Quetext Software LLC's website could include technical, typographical, or photographic errors. Quetext Software LLC does not warrant that any of the materials on its website are accurate, complete or current. Quetext Software LLC may make changes to the materials contained on its website at any time without notice. However, Quetext Software LLC does not make any commitment to update the materials.

Additional Details

We may modify these Terms or the Services at any time with or without notice, so be sure to check back regularly. We will indicate the month of last revision at the top of this document. Your continued use of the Sites after any modification constitutes your acceptance of those changes. Quetext has no obligation to provide additional notice. Quetext’s records shall be conclusive proof of notice and acceptance. If you do not agree to the changes, you should stop using or logging in to the Sites. The Sites may contain links to third-party websites. That doesn’t mean that we control or endorse those websites, or any goods or services sold on those websites. If you do not comply with these Terms, and we don’t take action right away, this doesn’t mean we have agreed with what you did, or we are giving up any rights that we may have (such as taking action in the future).

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws rules. You expressly agree that the exclusive jurisdiction for any claim or dispute under these Terms and or your use of the Services resides in the courts located in Delaware, USA, and you further expressly agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or action. If it turns out that a particular provision in these Terms is not enforceable, that will not affect any other provision.

Quetext accepts and responds to any requests such as disclosure, correction, addition, or deletion and veto of use or provision of personal information (the “Disclosure Requests”) from the person who provided his/her personal information. To request information or make a Disclosure Request, you may contact our Privacy Oversight Department at [email protected].

To the maximum extent permitted by law, updates to these Terms apply to data and Content collected both before and after their effective date.

Ownership of Materials

All intellectual property in the Sites and Services, including algorithms, AI models, and derivative data, belongs solely to Quetext. No rights are granted except those expressly stated. You assign to Quetext all rights, title, and interest in any feedback, ideas, or suggestions you provide. Quetext may use such feedback without restriction or compensation. No joint venture, partnership, employment, or agency relationship is created between you and Quetext by your use of the Services.

Class Action Waiver

You waive any right to participate in a class, collective, or representative proceeding against Quetext. This waiver applies to the fullest extent permitted by law and survives termination of your account or these Terms.

Limitation PeriodAny claim must be brought within one (1) year after the cause of action accrues; otherwise it is permanently barred.

Severability and SurvivalIf any provision is unenforceable, it will be modified to the minimum extent necessary to be enforceable; all remaining terms remain in force. The sections on Content You Provide, AI Learning, Indemnification, Limitation of Liability, Arbitration, and Governing Law survive termination.

Indemnification

In addition to any other indemnities in these Terms, you agree to indemnify, defend, and hold harmless the Quetext Parties from and against any and all claims, liabilities, damages, losses, and expenses (including attorneys’ fees) arising from your use of the Sites or Services, your Content, AI Outputs, or your breach of these Terms. This section survives termination of these Terms and is in addition to, and not in lieu of, any other remedies available to Quetext under law or equity.

Entire Agreement and Waiver

These Terms constitute the entire agreement between you and Quetext and supersede any prior understandings. Failure to enforce any provision does not waive our rights.

Contacting Us

If there are any questions regarding or General Terms of Service or wish to exercise your rights under the AI Learning and Data Use section (including opt-out requests or data inquiries), you may contact us using the information below.

Quetext Software LLC
Attn: General Counsel
251 Little Falls Dr.
Wilmington, DE 19808
United States
[email protected] and
[email protected]